Shipping & Returns

COVID-19 DISCLAIMER: Please note that due to COVID-19, all carriers are experiencing very high volumes of packages and there is a possibility your shipment may be delayed. Unfortunately there is nothing that can be done about this until carrier operations return to normal. We’re doing our best and thanks for your understanding.

Shipping Options

FREE. We offer free Ground Shipping on all orders over $100.

Express 2-day Shipping

We try our best to ship all orders received by 12 pm EST on the same business day that they are received. Orders placed after 12 pm EST will ship on the following business day. Business days are Monday through Friday. 

Orders placed using FedEx Ground/Home Delivery may take an extra 1-2 days to ship due to abnormal volume, but this is the exception, and not the norm. 

Once your order is placed, you will receive an order confirmation within 30 minutes.

Once your order is shipped, you will receive Shipping Confirmation with a tracking number within one day after your order ships.

Return Policy

We offer a 30-day return policy.

Returns for a refund are accepted within 30 days of the shipment date, and still only if the item(s) are in new, unused condition with all original packaging still attached.

Refunded amounts will be applied to the original payment method used for ordering. We make every effort to process the refund as soon as we receive the product, but it can take up to 10 days to appear on your statement.

To initiate a return of your board, contact us at support@cabinmountaintools.com